UPS Found a More Profitable Business Than Package Delivery — And It’s Worth $706 Billion

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The delivery giant is expanding its Happy Returns network to 10,000 locations to capture the massive returns market.

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UPS Doesn’t Want to Deliver Every Package, But It Really Likes Returning Them

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The delivery giant is adding locations to its Happy Returns business to capture more of the $706 billion in annual U.S. returns.

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UPS and Happy Returns Hit 10,000-Location Milestone to Dominate Reverse Logistics

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The expanded Return Bar network now puts 79% of the U.S. population within five miles of a box-free drop-off point, slashing transit times as annual retail returns top $849 billion.

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