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‘Stop thinking of agents as software… start thinking of them as a unit of labor’: Zendesk links AI pricing to verified resolution outcomes

TECHRADAR·May 22 ago·3 min read
Photograph via TechRadar
RSS SUMMARY · AGGREGATED FROM TECHRADAR

The company will only charge for support interactions successfully resolved by AI agents, a major shift for enterprise software.

The company will only charge for support interactions successfully resolved by AI agents, a major shift for enterprise software.

The company will only charge for support interactions successfully resolved by AI agents, a major shift for enterprise software.

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